ZynoSuite Workstation

Workstation

ZynoSuite Workstation is a dedicated application for PC and Mac. It provides the full ZynoSuite experience in a native window and adds hardware integration capabilities that browsers cannot provide, including fingerprint readers for fast login and direct payment terminal connections for card processing.

Why Use Workstation?

Workstation is built for fixed-location use — front desks, registers, service counters, and back offices where the same PC is used throughout the day by one or more team members.

Hardware Integration

Workstation communicates directly with connected hardware:

• Fingerprint readers — staff can log in or switch users with a fingerprint tap instead of typing credentials. This is especially useful in high-traffic environments where multiple employees share a single workstation. See Fingerprint Authentication for supported devices and setup.
• Payment terminals — process card payments through a connected terminal without manual entry or browser workarounds. See Payment Terminals for configuration details.
• Receipt printers — print receipts directly from the POS after a sale.
• Cash drawers — automatically open the cash drawer when a cash payment is processed.
• Barcode readers — scan product barcodes to quickly add items to a sale or look up inventory.
• Label printers — print inventory labels and shipping labels.
• Scales — weigh products for sale by weight and for shipping label generation. (Coming soon)

Session Management

Workstation supports two modes, configured by your administrator:

• Single-User Workstation — your session persists across application restarts with no idle timeout. Close the app, reboot the PC, or lose power, and you are signed back in automatically. The workstation stays ready at all times.
• Multi-User Workstation — designed for shared stations where multiple staff members use the same machine. The workstation locks automatically after 1 minute of inactivity, requiring the next user to authenticate (via fingerprint, password, etc.).

Workstation Identity

Each Workstation installation is registered with your ZynoSuite tenant and given a name (for example, "Front Desk" or "Register 2"). This identity ties into reporting and audit trails, so you can see which workstation processed a transaction, which terminal was used for a payment, and who was signed in at the time.

What You Get

Workstation provides the same complete feature set as ZynoSuite Web:

• CRM, Sales & POS, Talk, Inventory, Forms, Display, and Administration
• Built-in softphone for ZynoTalk calls
• Full reporting and management tools

The difference is how you interact with it: native window, hardware support, and session management designed for all-day use.

Hardware

Fingerprint Readers

Staff can log in or switch users with a fingerprint tap instead of typing credentials. Fingerprints are stored at the organization level — enroll once and use on any workstation. See Fingerprint Authentication for supported devices and setup.

Payment Terminals

Process card payments through a connected terminal without manual entry. See Payment Terminals for configuration details.

Receipt Printers

Print receipts directly from the POS after a sale. See Receipt Printers for setup details.

Cash Drawers

Automatically open the cash drawer when a cash payment is processed. See Cash Drawers for setup details.

Barcode Readers

Scan product barcodes to quickly add items to a sale or look up inventory. See Barcode Readers for setup details.

Label Printers

Print inventory labels and shipping labels. See Label Printers for setup details.

Scales

Weigh products for sale by weight and for shipping label generation. See Scales for details. (Coming soon)

System Requirements

• Operating system: Windows or macOS
• Hardware: any PC or Mac that runs comfortably

Getting Started

If you are setting up a new workstation, follow the Installation & Registration guide to download the app, detect your hardware, register the workstation with your tenant, and configure fingerprint authentication.